Natural Resources Defense Council, Inc.

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Membership/Facilities Assistant

Membership/Facilities Assistant

Job ID 
# of Openings 
Job Locations 
US-NY-New York
Posted Date 
Facilities [202000]

More information about this job


The Natural Resources Defense Council (NRDC) is the nation's most effective environmental action organization. We use law, science and the support of 3 million members and online activists to protect the planet's wildlife and wild places and to ensure a safe and healthy environment for all living things.   NRDC was founded in 1970 and our staff helped write some of America's bedrock environmental laws, including the Clean Water Act, and many of the implementing regulations; our water enforcement cases played a major role shaping current water policy throughout the country. Today, our staff of more than 430 lawyers, scientists, economists, policy and communications experts, and others, work out of offices in New York, Washington, Chicago, Los Angeles, San Francisco, Livingston, Montana and Beijing.


Position Summary:


NRDC seeks a Staff Assistant to work in its New York office. The Assistant’s main responsibilities include providing administrative support for the Membership and Facilities departments, as well as provide customer service to NRDC Members. The Assistant's time would be dedicated to handling a wide range of duties that enable smooth program functioning, including, but not limited to: 


Membership Department Responsibilities:

  • Prepare expense reports, calendars, travel arrangements and process vendor invoices
  • Respond to members who call with their questions and concerns about NRDC.
  • Assist with customer service to the monthly sustainer program such as account changes, cancellations, and daily online donations.
  • Assist leadership giving with mailing of the weekly high dollar acknowledgments, and entering gift memberships.
  • Manage the Membership voicemail hotlines.
  • Other duties as assigned


Facilities Department Responsibilities:

  • Prepare expense reports, calendars, travel arrangements and process vendor invoices
  • Help oversee and manage the day-to-day operations of the office
  • Maintain log and distribution of building access cards; office emergency contact database; emergency supplies
  • Organize meetings between staff members (internally and outside colleagues)
  • Assist in organizing staff events-annual holiday parties and picnics, etc.
  • Assist in reviewing and resolving any Facilities issues, when needed.
  • Faxing, copying, mail services; Prepare and send out department mailings; and day-to-day miscellaneous projects as assigned
  • Maintain paper and electronic filing systems and databases
  • Assist in onboarding of new hires
  • Provide Reception Coverage, when needed
  • Willingness to take on additional ad-hoc projects


  • A minimum of one year full-time experience in a development or administrative support position
  • Superior ability to perform undirected work with meticulous attention to accuracy/detail, including excellent proofreading skills;
  • Excellent written and oral communication skills, excellent interpersonal skills, must be comfortable in speaking with NRDC members and donors;
  • Strong organizational skills to prioritize and carry out multiple tasks requiring rapid turnaround and to follow institutional procedures;
  • Knowledge of Microsoft Office Word, Excel, Outlook, the Internet; familiarity with spreadsheets and mail merges required;
  • Ability to maintain composure under stress and to adhere to high standards of confidentiality;
  • Must be able to work evenings on occasion;
  • Ability to maintain a professional image;
  • Experience in database management strongly preferred;
  • Keen interest in environmental issues is a plus.
  • Strong customer or member services skills
  • Enthusiastic, warm attitude with a strong interest in assisting people


NRDC is committed to workplace diversity and inclusion.  We are equal opportunity employers and do not discriminate in hiring or employment on the basis of race, color, religion, national origin, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.  We offer competitive salaries, excellent benefits, and a pleasant working environment.  Salary is based on a nonprofit scale and commensurate with experience.


To apply, please visit and upload your resume and cover letter through our online portal. Please no phone calls, emails, faxes or in-person resume drop-offs. Please reference where you saw this posting. NRDC is an Equal Opportunity Employer. 


If you are having technical difficulty while applying, please reach out to Customer Care by dialing:



For further information about NRDC, please visit