Natural Resources Defense Council, Inc.

  • Deputy Director, Organizational Effectiveness

    Job Locations US-NY-New York
    Posted Date 3 weeks ago(2/3/2020 7:38 PM)
    Job ID
    # of Openings
    Human Resources [204000]
  • Overview

    Natural Resources Defense Council (NRDC) is the nation's most effective environmental action organization.  We combine the power of more than three million members and online activists with the expertise of some 600 scientists, lawyers, and policy advocates across the globe to ensure the rights of all people to the air, the water, and the wild.  NRDC was founded in 1970 and our staff helped write some of America's bedrock environmental laws, including the Clean Water Act, and many of the implementing regulations; our water enforcement cases played a major role shaping current water policy throughout the country. Today, our people work across the world, with major offices in New York, Washington DC, Chicago, Los Angeles, San Francisco, Bozeman, Montana and Beijing.


    Position Summary


    The role of the Deputy Director is to provide Organizational Effectiveness leadership, Design and Communication strategy, Transformation Change Management, leading our internal transformation strategy and facilitation of assessment to improve critical people structure that drive HR organizational success in people capacity, processes and systems effectiveness.  The scope of work may include design, planning, executing, and finalizing HR transformational changes while maintaining high levels of excellence and client satisfaction; systems & people process reengineering, analysis and assessment, identify fit-gap analysis with actionable recommendations and framework for efficiency, capacity and change management.  


    This position reports to the Chief Human Resources Officer in our NY office.


    • Ownership of HR Transformation, leading organizational development and effectiveness, communication strategy, change management, design and executing delivery of final product
    • Oversees the internal HR communications strategy and announcements for all regional offices to ensure information is effectively cascaded throughout the organization
    • Deliver agile strategies, recommendations and solutions that will overall improve HR employee engagement and HR outcomes
    • Establish HR communications framework and enhance existing processes and internal communications with collaboration across key stakeholders
    • Manage the delivery and production of HR analytics and dashboards for HR Leadership and the organization, develop best practices and tools
    • Conduct targeted process improvement initiatives to determine how these processes can be completed in an effective and efficient manner
    • Lead and facilitate transformation activities such as kaizen events, process reviews, process improvements and techniques.
    • Develop metrics framework to quantify quality, organizational effectiveness, and innovation


    • 8 – 10 years of experience working on non-SDLC transformational projects; Communications workstreams, Change Management, OD/OE initiatives, or similar experience strongly preferred
    • HR certification, with knowledge of Six Sigma and Change Management is a plus
    • Strategic thinker who understands the ever-changing Human Resource market. Demonstrated ability to transition HR Services to Client Service Delivery.
    • Ability to build, develop and implement and engage in client service delivery approaches; possibly different from the status quo. 
    • Familiarity with project management methodology to help streamline approaches and scope of work
    • Exceptional writing, editing and storytelling skills – especially with engaging with diverse audiences gained through internal and/or external communications and marketing experience.
    • Presentation development and design, experience with PowerPoint and visual storytelling
    • Strong understanding of the issues, strategies and tactics involved in internal communications
    • Exceptional relationship-building skills and trust
    • Demonstrates respect for people by creating the mindset that performing waste free work exudes the ultimate respect for fellow employees
    • Possesses hands on knowledge in value stream mapping, standard work, inventory right sizing and policy deployment
    • Clearly exchanges thoughts, ideas and messages through written, verbal and non-verbal methods that promote an understanding with the target audience
    • Shares information and ideas with others in a timely manner. Listens carefully and attentively
    • Ability to solve complex problems using various tools and gets to root cause. Drives preventative thinking into the application of countermeasures
    • Attentive to detail and accuracy, performs quality work, continuously looks for improvements, finds root cause of problems, seeks opportunities to increase effectiveness and efficiency


    NRDC is committed to workplace diversity and inclusion. We are equal opportunity employers and do not discriminate in hiring or employment on the basis of race, religious creed, religious observance, color, national origin or ancestry, citizenship, political affiliation, age, sex, sexual preference or orientation, gender identity or expression, religion, marital status, military service and veteran status, HIV/AIDS status, pregnancy, childbirth, medical condition as defined by applicable state or federal law, physical or mental handicap or disability, genetic information or predisposition, arrest or conviction records, status as a victim of domestic violence, stalking, and sex offenses or any other classification protected by applicable federal, state and local laws and ordinances.  We offer competitive salaries, excellent benefits, and a pleasant working environment.  Salary is based on a nonprofit scale and commensurate with experience.  Consistent with the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


    To apply, please visit and upload your resume and cover letter through our online portal.  We would like you to upload any additional papers or project work that you think would showcase your abilities.  Due to the high volume of resumes, only qualified candidates will be contacted. Please no phone calls, emails, faxes or in-person resume drop-offs. Please reference where you saw this posting. NRDC is an Equal Opportunity Employer. 


    If you are having technical difficulty while applying, please reach out to Customer Care by dialing 1-800-889-4422.


    For further information about NRDC, please visit



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