NRDC is a non-profit environmental advocacy organization. We use law, science, and the support of 3.1 million members and online activists to protect the planet's wildlife and wild places and to ensure the rights of all people to clean air, clean water, and healthy communities. NRDC was founded in 1970 and our people helped write some of America's bedrock environmental laws, including the Clean Water Act and many of the implementing regulations. Today, our team of more than 700 lawyers, scientists, economists, policy advocates, communications experts, and others work across the United States and the globe from our offices in Beijing; Bozeman, Montana; Chicago; New Delhi; New York; San Francisco; Santa Monica; and Washington, D.C.

NRDC is seeking a Client Services intern to work hybrid with the IT team associated with our New York office. This is a paid internship of 6k and we are looking for someone that is completing their undergraduate degree or who has just completed their undergraduate degree.

This role would be hybrid Tuesday, Wednesday, Thursday out of our New York office. 

Position Summary

• Provide help desk support for the staff, manage and support client systems (laptops and mobile devices) which includes troubleshooting and resolving a variety of problems.
• Assist the local NY Technicians in monitoring and reporting connectivity problems with all NRDC resources – Both network and cloud-based services.
• Setup and support AV requests as needed.
• Administer user accounts as needed and manage access rights to resources.
• Understand and maintain IT security policies

• Pursuing a degree in Information Technology
• Great verbal and written communication skills
• Customer - service oriented and reliable – a team-player
• Knowledge and Interest in AI, cybersecurity, cloud computing, collaborative platforms (Teams/Zoom etc.) is a plus.

Required

• Commitment to NRDC’s mission and values.

Preferred

• A+ Certification
• Google IT Support Professional
• Azure Fundamentals

NRDC is committed to advancing diversity, equity, and inclusion, both in our work and in our workplace. We believe that celebrating and actively welcoming diverse voices and perspectives is essential to solving the planet's most pressing environmental problems, and we encourage applications from candidates whose identities have been historically under-represented in the environmental movement.

We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion, gender, gender identity or expression, marital status, sexual orientation, national origin, citizenship, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

The incumbent will not qualify as an employee, fellow, volunteer, or independent contractor of NRDC, nor will the incumbent be guaranteed employment at the end of the internship term.

Our offices are open and we are operating in a hybrid model. We offer NRDCers flexibility, and we encourage them to come into the office and spend meaningful time there in collaboration with their colleagues. We call this purposeful presence.

As a science-based organization, NRDC aims to do our part to help contain the COVID-19 public health crisis. For the sake of health, safety, and equity, we ask that people be vaccinated unless they have an approved medical or religious accommodation or other exemption in accordance with state and local law. We consider a person to be vaccinated two weeks after receiving one full course of a CDC-approved vaccine. In accordance with state or local law, new hires will be asked to attest to vaccination. Those wishing to do so may request medical or religious accommodations or other exemptions. NRDC treats all vaccination-related data confidentially, in keeping with local, state, and federal laws.

To apply, visit www.nrdc.org/careers and upload your résumé and cover letter. Please mention where you saw this posting and upload any additional materials that showcase your abilities. Due to the high volume of applications, we will contact only those candidates we would like to interview. Please no phone calls, emails, or in-person résumé drop-offs.

If you experience technical problems while applying or if you are a person with a disability and need assistance applying online, please reach out to iCIMS Customer Care at 1-800-889-4422.

For more about NRDC, visit www.nrdc.org.