To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the following essential functions: 

• Direct strategies for short- and long-range objectives regarding benefits offerings. 
• Provide NRDC leadership with a strategic vision for all employee benefits plans, wellness programs, and services. Develop recommendations informed by workforce needs, utilization and claims data, financial analysis, market practices, regulatory developments, and employee feedback.
• Proactively assess benefit offerings to maintain competitiveness as an integral component of our total rewards package across all offices. Evaluate plan effectiveness, employee experience, affordability, utilization, and financial sustainability, and recommend appropriate plan design or administrative changes.
• Lead the annual benefits renewal process from beginning to end, including establishing the renewal strategy, analyzing claims and utilization data, evaluating plan design alternatives, modeling financial impact, negotiating with carriers and vendors, presenting recommendations to leadership and the Benefits Committee, implementing approved changes, and communicating changes to employees.
• Responsible for the development and maintenance of the annual Benefits operating budget. Monitor program costs and trends, prepare forecasts, evaluate financial exposure, and identify opportunities to improve value and manage costs without compromising program quality or the employee experience.
• Safeguard benefits compliance, ensuring that all benefits programs adhere to relevant state, federal, and local regulations. Maintain appropriate compliance processes, documentation, governance practices, and internal controls for health and welfare, retirement, leave, and statutory benefit programs.
• Ensure compliance with applicable requirements under ERISA, ACA, HIPAA, COBRA, FMLA, ADA, and other federal, state, and local laws. Oversee the preparation, review, distribution, and retention of required plan documents, summary plan descriptions, notices, filings, and employee disclosures.
• Provide strategic oversight of NRDC’s 403(b) retirement plan, including plan administration, governance, participant communications, vendor performance, and compliance with applicable ERISA, IRS, and Department of Labor requirements.
• Coordinate and oversee retirement and benefit plan audits, annual filings, compliance testing, corrective actions, and responses to auditor or regulatory inquiries. Partner with recordkeepers, auditors, legal counsel, investment advisors, and other fiduciary partners to support sound plan governance.
• Lead Benefits Committee meeting agendas and present subjects for discussion and approval. Collaborate with the Retirement Plan Committee on administrative updates and educational campaigns. Prepare analyses and recommendations that enable committee members and organizational leaders to make informed fiduciary and business decisions. Maintain appropriate records of decisions, approvals, and follow-up actions.
• Partner with brokers, benefit plan administrators, and service providers to develop wellness initiatives to engage staff in emotional, physical, financial, and social well-being.
• Develop and oversee wellness and employee engagement strategies and activities that encourage employees to understand and use available benefits and resources. Evaluate participation, employee feedback, utilization, and program outcomes to measure effectiveness and identify opportunities for improvement.
• Oversight of benefits communications to promote education on our benefits offerings, including announcements in the weekly Roundup. Lead annual enrollment communications and year-round benefits education, ensuring information is clear, accessible, timely, and responsive to the needs of NRDC’s diverse workforce.
• Provide HR/DEIO colleagues and corporate counsel with expertise during special leave and employment cases.
• Provide oversight of leave and accommodation programs, including FMLA, ADA, short- and long-term disability, paid family and medical leave, workers’ compensation, and other state and local statutory benefits. Monitor and establish consistent policies, procedures, escalation protocols, and service standards for leave administration across applicable jurisdictions.
• Partner with employees, managers, People and DEI colleagues, Payroll, Legal, and third-party administrators to resolve complex leave and accommodation matters while maintaining compliance, consistency, appropriate documentation, and an employee centered approach.
• Oversee administrative processes, implement them, and communicate changes by developing educational sessions for managers and employees. Establish documented procedures, internal controls, reporting, and reconciliation processes to support accurate and consistent benefits administration.
• Partner with Payroll and HR systems teams to ensure accurate employee data, benefit deductions, eligibility records, system configurations, interfaces, reporting, and reconciliations. Lead or support benefits-related technology implementations and process improvements.
• Serve as the benefits subject matter expert in NRDC’s unionized environment. Partner with Labor Relations and Legal on benefits matters affecting represented employees, including interpretation and administration of collective bargaining agreement provisions.
• Provide benefit cost analyses, recommendations, and implementation support during collective bargaining and ensure negotiated benefit changes are administered and communicated accurately and consistently.
• Lead the Benefits Team and foster their individual career development. Establish clear goals, priorities, service expectations, and accountability while building team capability and fostering a collaborative, responsive, and solutions-oriented culture.
• Stay up to date with federal, state, and local laws and regulations regarding Benefits.
• Maintain knowledge of industry trends related to HR, Benefits, and employment practices. Translate relevant developments into practical recommendations, policies, processes, and program changes for NRDC.
• Support the administration and evaluation of benefit programs outside the United States, as applicable, in partnership with internal stakeholders, local advisors, brokers, and vendors.
• Use benefits data, employee feedback, benchmarking, and performance measures to evaluate program outcomes, identify risks and opportunities, and present recommendations to senior leadership and governance committees. 

The above list of duties is not comprehensive but generally demonstrates the types of matters under this position’s responsibility. Other duties may be assigned. 

Minimum Education & Experience:  

• Bachelor’s degree, preferably in Human Resources Management or equivalent combination of education and experience required. 
• 7 years of progressive experience in Benefits Management, with 3 years of people management. 
• Certified Employee Benefit Specialist (CEBS), Certified Benefits Professional (CBP) or other benefits certification preferred. 
• Demonstrated experience leading the complete annual benefits renewal process, including strategy, data and financial analysis, plan design, vendor negotiations, leadership recommendations, implementation, and employee communications.
• Demonstrated knowledge of ERISA, ACA, HIPAA, COBRA, FMLA, ADA, applicable Internal Revenue Code requirements, and federal, state, and local statutory benefit programs.
• Experience administering and supporting the governance, compliance, and audit requirements of a 403(b) or comparable defined contribution retirement plan.
• Demonstrated ability to assess complex issues and develop practical, compliant, financially responsible, and employee-centered solutions.
• Strong analytical, financial, project management, vendor management, communication, and presentation skills. 

Skills, Abilities, Competencies  

• Strong verbal and written communication skills. 
• Strong analytical skills and savvy strategic business thinking in a complex, multi-dimensional, progressive environment. 
• Proficiency in HRIS and benefits software  
• Exceptional project management, leadership, and team management skills 
• Ability to travel to NRDC U.S. based offices, approximately 20% annually. 
• Commitment to NRDC’s mission, values, and DEI principles 

 
PHYSICAL DEMANDS